RPA vs Agentic AI: What's the Difference and Which Should You Use?
This is the question we get asked most once a business understands both options exist: should we automate this with RPA …
Read more →IT Consulting
IT consulting that moves your business forward
We help growing companies choose the right technology, ship it reliably, and keep it running — without the enterprise overhead.
Why Synowelt
Why growing businesses choose us
Advice you can trust
We're not tied to any vendor or platform, so our recommendations serve one thing — your outcome. You get honest guidance on what to build, buy or skip, grounded in years of hands-on experience.
Enterprise-grade, without the overhead
We bring practices proven at large organisations, minus the bloated cost, long timelines and layers of account managers. Fast discovery, quick iterations and straight answers when you need them.
AI-first by default
AI, automation and RPA aren't an afterthought here — they're at the core of how we work. We help you capture real value from modern technology quickly, safely and without the hype.
You work directly with the founder
No hand-offs to junior staff or a rotating team. You deal directly with an experienced founder who stays close to your project, from the first call through to ongoing support.
Services
What we do
Technology strategy & roadmap
Clear, vendor-neutral advice, plus a comprehensive roadmap that turns strategy into a prioritised, practical plan aligned with your goals and budget.
Business process automation & RPA
We specialise in streamlining repetitive work — automating business processes and deploying RPA so your team spends time on what actually matters.
Generative & Agentic AI
We specialise in generative and agentic AI — integration, adoption and rollout — so you capture real value from AI quickly and safely.
Software & integrations
We build, connect and automate the systems your team relies on every day.
Cloud & infrastructure
Set up scalable, secure cloud infrastructure and keep your costs under control.
Website design & development
We design and build fast, modern websites that turn visitors into leads — mobile-friendly and easy for you to update yourself.
How We Work
How we work
Discovery
We listen first — understanding your goals, constraints and what success looks like.
Plan
You get a clear, prioritised roadmap with realistic timelines and transparent costs.
Deliver
We implement in focused iterations, keeping you informed at every step.
Support
After delivery we stay with you — supporting, refining and improving what we built so it keeps paying off.
Blog
Latest insights
Top RPA Use Cases for Growing Businesses
If you’re wondering whether RPA could actually save your team real time, the fastest way to find out is to look at …
Read more →What Is Robotic Process Automation (RPA) — and Does Your Business Need It?
With all the attention on AI agents lately, it’s easy to forget there’s an older, simpler, and often cheaper …
Read more →FAQ
Frequently asked questions
What kind of companies do you work with?
We work mainly with small and mid-size businesses that are growing and need dependable technology guidance — from choosing software to building integrations and keeping systems running. If you’re unsure whether we’re a fit, just ask.
How do we get started?
The easiest way is a short, no-obligation call or message. Tell us what you’re trying to improve or the problem you’re facing, and we’ll suggest a sensible first step — often a small, low-risk project so you can see how we work before committing to anything bigger.
Do you work with companies outside Bulgaria?
Yes. We’re based in Bulgaria and work with local clients in Bulgarian, but we also work with businesses across Europe and beyond, in English. Most of our work is done remotely, so location is rarely an obstacle.
Can you help us use AI in our business?
Absolutely — it’s one of the things we do most. That can mean automating repetitive work with RPA, adding AI assistants that answer questions from your own data (RAG), or building AI agents that handle multi-step tasks. We start from your actual problems, not the hype, and recommend AI only where it genuinely pays off.
How long does a typical project take?
It varies with scope. A focused automation or a website can take a few weeks; larger integrations or AI systems take longer. After our first conversation we’ll give you a realistic timeline and clear milestones, so you always know what to expect and when.
Can you design and build our website?
Yes. We design and build fast, modern websites that turn visitors into leads — mobile-friendly and easy for you to update yourself. This very site is an example of our work.
Do you provide ongoing support after a project?
Yes. We don’t disappear once something goes live. You can keep us on a simple monthly retainer for maintenance, improvements and support, or just call us when you need us — whichever suits you.
Contact
Let's talk
Tell us about your project and we'll get back to you within one business day.
Book a call